12 Months Hassle Free Warranty
We build our products to last. Each product comes with excellent workmanship and a revolutionary design. We keep in mind the changing trends and the needs of the customer while designing our products. To the original owner, all NUBGAMERZ products come with 12 months warranty from the date of its original purchase.
Here’s a summary of how the process works:
- Submit the warranty claim form with valid information.
- Receive an email with shipping instructions.
- Ship your product through the courier of your choice.
- Receive a package with your replacement product.
- Complete process might take up to 7-10 days.
Refund will be provided only within three days of receipt of the product. It is applicable only if the product was purchased from our own website ( www.nubgamerz.com ) and not any other platform. NUBGAMERZ will not be accountable for any delays in refund caused due to banks, holidays or calamities.
The customer has the option to get the product replaced within one year of its purchase. Product accessories may not be offered at the time of replacement.
- Wear and tear will not be considered as a criterion for replacement.
- In case the product cannot be replaced, the customer has the option to get it repaired, charges may apply.
During the Warranty Period, NUBGAMERZ will repair or replace (at Nubgamerz’s sole discretion) the product or any defective parts (“Warranty Service”). Repair or replacement under the terms of this Warranty does not give right to any extension or a new beginning of the period of warranty.
Note – If the product has been discontinued, the customer has the option to get the product exchanged. If the product exchanged is of a higher value, the difference amount will be paid by the customer. If the product exchanged is of a lower amount, a discount coupon will be offered to the customer.